Privacy Policy

Scope

This policy explains how Satuklien handles personal information when you visit our website, submit an inquiry, or communicate with us about an engagement.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact details such as your name, work email, phone number, and company
• Business information such as monthly advertising spend and current growth challenges
• Messages, files, and information you choose to share during an inquiry
• Technical information such as device type, browser, approximate location, referring page, and website activity

How We Use Information

We use personal information to:

• Respond to inquiries and assess whether Satuklien is a suitable partner
• Prepare proposals, audits, and engagement recommendations
• Operate, secure, measure, and improve the website
• Communicate about active work, service updates, and relevant business information
• Meet legal, accounting, security, and regulatory obligations

Cookies and Analytics

We may use essential cookies and analytics technologies to understand website performance, protect the site, and improve its content. Where consent is required, non-essential technologies should only be used after you have made a choice.

You can manage cookies through your browser settings. Blocking some technologies may affect certain website functions.

How We Share Information

We do not sell personal information. We may share limited information with trusted providers that support hosting, analytics, communication, project delivery, or security. These providers should only process information for the agreed purpose.

We may also disclose information when required by law, to protect rights and safety, or as part of a legitimate business restructuring.

Data Retention

We retain information only for as long as reasonably necessary for the purpose it was collected, including inquiry follow-up, service delivery, record keeping, security, and legal obligations. Retention periods vary by data type and business context.

Security

We use reasonable organizational and technical safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. No internet service can guarantee absolute security, so please avoid sending highly sensitive information through general website forms.

International Processing

Some technology providers may process information outside Indonesia. Where this occurs, we take reasonable steps to use providers and arrangements that protect information in line with applicable requirements.

Your Choices and Rights

Subject to applicable law, you may ask to access, correct, update, delete, or restrict certain personal information, or object to specific processing. We may need to verify your identity before completing a request.

You may opt out of non-essential marketing communications at any time by using the unsubscribe option provided or contacting us.

Children

This website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children through this website.

Changes to This Policy

We may update this policy when our practices, website, providers, or legal requirements change. The latest version will be published here with a revised update date.

Contact

For privacy questions or requests, contact: