Sikerja
Delivering one mobile and web platform across complex public-service requirements
Overview
Sikerja brought job discovery, KUR access, workforce certification, and foreign-investment monitoring into one public-service platform. The project required a clear product definition that four stakeholder groups and an eight-person delivery team could use.
Outcomes
from product definition through handover
cross-functional delivery team coordinated
stakeholder groups aligned
Policy and stakeholder input had to become a buildable product
Different stakeholders brought valid but competing requirements. Without a shared product model, the mobile and web teams risked shipping disconnected functions instead of one usable service.
Requirements, reviews, testing, and approvals followed one delivery system
Satuklien turned policy and stakeholder input into prioritized user journeys, shared acceptance criteria, coordinated releases, testing, approval, go-live, and handover. Mobile and web experiences shipped as one public service rather than separate outputs.
“Complex delivery becomes manageable when every stakeholder can see why a product decision was made.”
